one extra word in client service 

client service that delivers

Sometimes your project just needs more resource.


Or, as we call resource, people.  

'Resource' is product. It will deliver what you tell it to deliver.


'Resource' will keep your timing plan updated and your contact reports saved.

'Resource' will sort your delivery. Like bread and water will sort your hunger. It will do its job. No more. No less.  

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our approach

Our oodles of experience working client service in many leading agencies, means we've been there. And we've done that.


So you're done worrying.

With 1 Extra Word, a freelance project manager comes with a pair of hands so safe, they should carry the BSI Kitemark. When they spot ground, they get on their marks. When they buy shirts, they chooose those with the sleeves pre-rolled. 

We've delivered marketing campaigns across pretty much every business to business and business to consumer vertical. From small scale for blue chips. To ground-breaking for start-ups. And vice versa, of course.


We don’t just want the job to be out.

We want the job to be outstanding.

Client Service is in our blood. We've been doing it for a quarter of a century.

Here are just some of the businesses for whom we have delivered marketing campaigns over the years.

Deadlines looming?

If you have a project crying out to be managed, pop us an email and tell us more.

Or drop us your deets here and we will get back to you soonest.

Not what you're looking for?

Can we help with copywriting?

Or with our consultancy offering?

Or just take a break and play some Words With Friends. Just don't forget about us. We will be here waiting.